The company is always responsive almost immediately and all requests that we have. Lonny himself is available to me on nights and weekends and I always get 100% satisfaction and I really couldn’t be happier with the service getting from the company. We don’t have any internal IT support so everything is outsourced and Lonny handles the security aspects of our JDE. He’s offered suggestions on how we can save money even from services from other vendors which have proven valuable. He reviews contracts for us to see if we are paying for more than we need.
He ensures that all of our password policies are enforced. We have a lot of problems with power shortages, makes sure the system is functioning properly. His company controls access for us. He sets up the users’ security access. He monitors for outsides attempts to get in.
Couldn’t be happier with the service. Well worth the money we pay him every month.